Pack Advantage

Combine your BusinessEurope offer with your Pack Business offer and enjoy many benefits!

Pay less to enjoy more!

More data

Enjoy data bonus on your Mobile subscriptions. From 5 GB up to 65 GB extra per month!

More savings

Get up to €51.28 discount per year and per Mobile subscription.
What a way to make great annual savings!

More happiness

An offer that your entire team can benefit from: up to 8 BusinessEurope subscriptions can be linked to a Pack Business subscription.

The advantages of the combined Internet + Mobile package

Discover the different advantages by selecting an Internet subscription with or without TV and a mobile subscription with or without telephone.

Activate my benefits

Enjoying the benefits of Pack Advantage is easy!
Follow the guide!

  1. Subscribe to a Pack Business subscription with or without TV.

    If you already have a subscription it works too.

    Discover Packs Business

     

  2. Subscribe to one or more BusinessEurope subscriptions with or without a phone (8 max.)

    If you are already a customer, that's perfect.

    Discover BusinessEurope

     

  3. Go to your MyPost account to activate your benefits.

    If you do not have an account yet, create one in a few clicks!

    Create my MyPost account

     

     

Answers to your questions

Arrange a meeting at a Espace POST, with the holder of the second customer account or with this person’s written permission to ask for your accounts to be linked up. Once you have done this, you will be able to enjoy the benefits of your Pack Advantage. 

Check that your BusinessEurope Customer and Business Packs accounts with or without TV:

  1. are at the same name
  2. have the same date of birth
  3. are at the same address

If any of these three conditions are not met, call the Contact Center at toll-free number 8002 8400. The time required for this regularization will take a few days.

By calling the freephone number 8002 4000 or visiting a Espace POST.

No, activating the Pack Advantage is free, as is increasing the data of your BusinessEurope Mobile offer.

Would you like support with your project?

Fill in our form and our experts will get back to you to analyze your needs. 

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1. Eligibility: To get the Pack Advantage, customers must have subscribed to a Business TV + Internet + Landline package as well as one or more mobile plans, and be the holder of the account to which the products are attached. The Business TV + Internet + Landline Package must be installed.

2. The Mobile offer concerned is: BusinessEurope.

3. Content: Customers who activate the Pack Advantage themselves are entitled to benefits in the form of higher mobile data according to the plan held, as shown in the Data Traffic table.

4. Conditions: A maximum of five BusinessEurope plans can be attached to the Pack Advantage per household. Unlimited data traffic at weekends is valid only on the Luxembourg network and is automatically activated from 8 pm on Friday (Luxembourg local time) until 11.59 pm on Sunday. The Pack Advantage is automatically deactivated when the customer is no longer eligible.

5. Data traffic: data communications from a mobile network. 1 MB = 1024 KB. Various factors may affect the speed. More information on speeds can be found in the Net Neutrality document. As provided for by European regulations, DEEP applies a policy for European usage, which corresponds to at least the total data volume included in the package at no additional cost.

6. In the event of continuously high use of bandwidth (e.g. peer-to-peer or downloading) that could saturate the network in a given area and disrupt other DEEP users, and/or use via a device other than a mobile phone, customers will be notified of their unreasonable usage. If they continue despite this notification, customers are informed that their line may be suspended. Beyond the plan limit for Europe, a surcharge of €0.0053, inclusive of tax, is applied for each MB in accordance with current regulations.

7. BusinessEurope XL and MAXI plans: Voice calls are cut off automatically after three hours of continuous communication.

8. Access: Clients can activate the Pack Advantage with the MyPOST app, by calling the DEEP Contact Centre on 8002 8400, by emailing contact.telecom@deep.eu or by visiting a POST outlet. If the customer has a Business TV + Internet + Landline package and one or more BusinessEurope subscriptions that are not grouped together under the same customer account, then the customer must either call the Contact Centre, or visit a POST outlet to request this and enjoy the benefits of the Pack Advantage. Customers can manage their benefits in with the MyPOST app.

Do you have any other questions? 

Call us free of charge on 8002 4000 or +352 2424 4000 for international calls, from Monday to Friday, 8 am to 6 pm.

About DEEP

Discover DEEP, your unique partner for your digital transformation.