Stability & Business Recovery for a French County Council

A French departmental council identified ways to stabilize its production environment. The IT Department relied on a partner to bring these structural projects to fruition. Find out how DEEP France's in-house teams and support helped them meet this challenge.

Background and challenges

Following a number of production incidents and application disruptions, the Information Systems Department of a local council wanted to reinforce the stability of its infrastructure and optimize disaster recovery.

Business sector :

The Conseil Départemental manages roads, colleges and social action throughout the territory, relying on mission-critical Oracle applications.

Method of support :

DEEP carried out a targeted audit, then deployed Oracle Database Appliances and a Business Continuity Plan via UGAP to guarantee rapid recovery.

Stabilize infrastructure and improve disaster recovery

Following production incidents and disruptions to application operation, the DISDS of the "Conseil Departemental" sought the expertise of a service provider to support it in investigating and resolving malfunctions.

DISDS (Department of Information Systems and Digital Services) took up the challenge of increasing application availability, improving security and enhancing recovery, particularly in the area of databases.

A vast Oracle environment to be optimized


Work was undertaken to identify critical points and to work on already identified areas for improvement.

The areas impacted mainly concerned Oracle databases, both in terms of database performance and disaster recovery.

Initially, to simplify management and guarantee Oracle license compliance, IT teams acquired converged Oracle Database Appliance (ODA) systems.

The opportunity to react quickly thanks to the UGAP contract

The contractual relationship with DEEP France was quickly put in place thanks to the UGAP contract for the supply of Oracle hardware and software won by Computacenter, of which DEEP is a subcontractor. In this way, DEEP was able to intervene very quickly, whereas the complete public procurement cycle sometimes takes more than 10 months.